First Gijón Citizen Card (Tarjeta Ciudadana)

Use this workflow only for the applicant's first Gijón Citizen Card as an individual. It does not cover legal entities, replacement cards, PIN recovery, top-ups or special transport fares. Review the current official procedure before continuing: https://sedeelectronica.gijon.es/sta/CarpetaPublic/doEvent?APP_CODE=STA&DETALLE=6269030787101709806402&PAGE_CODE=CATALOGO

Prepare a recent, clear passport-style photograph that meets the municipal upload specification. Do not substitute a scan of the identity document.

• Current passport-style photograph - JPG file at 300 dpi, in true colour or millions of colours, showing the applicant in a current passport-style photograph.

Create a clear PDF copy of the applicant's valid DNI or passport. Check that the identifying details are readable and consistent with the application.

• Applicant DNI or passport - Clear PDF copy of the applicant's valid DNI or passport.

For a minor applicant, prepare the identity document of the parent, mother, father or legal guardian acting as representative.

• Parent or guardian DNI or passport - Clear PDF copy of the valid DNI or passport of the parent or legal guardian acting for the minor.

Select the Oficina de Atención a la Ciudadanía where the physical card will be collected. Check the currently available offices in the online form and choose one the applicant can attend.

Open the official first-issuance procedure, confirm the current instructions, enter the applicant's details, select the collection office and upload the required files. The municipal page offers a low-identification route where the applicant can enter their data without signing in; when used, the filing is not associated with an authenticated history. Official procedure: https://sedeelectronica.gijon.es/sta/CarpetaPublic/doEvent?APP_CODE=STA&DETALLE=6269030787101709806402&PAGE_CODE=CATALOGO

Save the confirmation or receipt shown after filing. Record the submission date and selected collection office without storing unnecessary sensitive data.

Monitor the email address entered in the application, including the spam folder. The municipality sends an automatic email with the Citizen Card number and PIN after registration. Keep the PIN private: do not upload it to Fliox or post it in comments.

After receiving the card number and PIN, collect the physical card from the Citizen Service Office selected in the application. Carry the original identity documents used for the request; for a minor, the acting parent or guardian should attend with their original identity document. Confirm current office access or appointment arrangements before attending.

Check that the printed card details are correct and that the card is usable for the intended municipal service. Store the PIN in a private password manager or another secure location, never in shared project fields.